Shaheen is a seasoned business journalist with 10 years of experience in reporting. She worked for 3 years as a staff business reporter at The Plain Dealer, and has contributed to the likes of The Wall Street Journal, LatinFinance and others. Shaheen holds an MBA from IE Business School in Madrid.
Mail.ru has been investing heavily in ICQ since acquiring it from AOL in 2010. Now it's one of the most feature-rich messenger apps on the market. But is that enough to lure back the 89 million users it has lost since its peak in 2001?