Spotify acquires customer service and retention software company Preact

Spotify has announced its acquisition of Preact, a US-based provider of customer service and predictive analytics software. Terms of the acquisition were undisclosed. Founded in 2012, Preact had raised around €10 million in funding to date, from Atlas Venture, Launchpad LA, Bee Partners and other investors. “Finding the trends and behavior patterns in our data […]