Stockholm-based SaaS company Netigate has received strategic investment from North European private equity fund GRO Capital. The company will use the new partnership and funding to speed up its product innovation, sales and marketing efforts, and international expansion.
Founded in 2005, the Swedish startup aims to provide a platform for unfiltered, rich feedback that delivers an accurate understanding of customers and employees. It offers cloud-based services for online surveys primarily used for the voice of the customer, employee performance, and market research. With offices in Stockholm, Oslo, Frankfurt, Berlin, and Warsaw, the company’s clients include the likes of Spotify, DB Schenker, Vodafone, Continental, and EnBW.
Mikkel Drucker, CEO of Netigate said: “The company wants to become Europe’s leading experience platform in the mid-market. With the increasing competition for talent and customers, capturing and taking action on feedback across employee and customer journeys is essential for the competitiveness and survival of companies. With GRO Capital, we now have strong support and investment to further our goal of being the leader in the mid-market.”
Lars Lunde, partner at GRO Capital added: “We are convinced that the experience management category will only be of increasing importance in the future for companies to improve customer experiences and protect talent continuously. Netigate has created a highly scalable experience management platform that, today more than ever, is poised for growth through extensive product innovation and focused go-to-market efforts.”