Paris-based software company triPica has received a €12.4 million investment from TiLT Capital Partners, the energy transition investment platform of the Siparex Group.
Founded in 2016 by Mathieu Horn, Walid Bounar and Christophe Ruzé, triPica develops a cloud-native CRM and billing platform that helps energy suppliers and telecom operators manage customer relationships, subscriptions, billing, payments and customer service.
As the energy transition progresses, energy suppliers are introducing increasingly diverse products and services, including dynamic tariffs, solar self-consumption, electric vehicle charging and demand flexibility programmes. However, many continue to rely on legacy customer management and billing systems designed for simpler pricing structures, making it difficult and time-consuming to introduce new offerings. Telecom operators face similar challenges when developing digital brands, bundled services and usage-based plans.
triPica aims to address these limitations by bringing customer management and billing processes together in a single cloud platform. Its technology enables operators to introduce new products and pricing models in weeks rather than months, reducing the need for extensive IT development and system customisation.
The platform also supports the migration of customer records, contracts and billing histories from existing systems, allowing operators to modernise their infrastructure without disrupting ongoing operations. Drawing on its experience in telecom billing, triPica helps energy suppliers introduce more flexible pricing models, bundled services and new products.
Every new energy offer, a dynamic tariff, a self-consumption contract, an EV charging plan, eventually becomes a billing problem. Suppliers have no shortage of ideas. What slows them down is a customer and billing system built for a market that no longer exists.
We built triPica so that an operator can launch that offer in weeks. With TiLT, we will take it to more operators across Europe and use AI where they lose the most time today,
said Mathieu Horn, co-founder and CEO of triPica.
The new investment will support triPica's expansion in the European energy market, particularly in Germany and Italy, alongside its existing operations in France, with plans to enter additional European countries. The company will also continue developing its telecom business across Europe, the Americas and Asia, while integrating AI into billing and customer service operations to improve efficiency and reliability.
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