Userlane, a Munich-based startup that helps enterprises adopt and implement the numerous software solutions available, has raised a €10 million to fuel international growth within Europe and into the US. The Series B round was led by Five Elms Capital, with participation from Series A investors Capnamic, High-Tech Gründerfonds (HTGF), and main incubator, the early-stage investor of Commerzbank Group.
“We see that – especially given current market conditions – our customers are introducing software solutions to manage an increasingly remote workforce. Each of these customers is relying on Userlane to help employees adopt software faster and to effectively handle the increased demand for software support,” explains CEO Harmut Hahn.
Joe Onofrio, partner at Five Elms Capital, echoed that point: “The need for digital adoption solutions is growing exponentially as enterprises deploy more and more software to manage an increasingly complex and distributed workforce.”
By implementing interactive in-app tutorials and real-time contextual support Userlane helps users to become familiar with new software. Founded in 2015, the German startup previously raised a €4 million Series A round in 2018. Its 200 or so customers include tech companies such as Celonis, Personio, and Freighthub, as well as large global organisations such as Beiersdorf, Linde, and Allianz.
Photo: CEO and co-founder Harmut Hahn