Israeli traveltech startup Wishbox has raised a $2.5 million round, led by London-based BNF Capital, to continue expanding its global guest management platform.
Founded in 2016, David Mezuman and Jeremy Atlan — two tech entrepreneurs in Tel Aviv who also managed short-term rental properties — decided to create a platform that managed every aspect of the guest experience and made sure “nothing fell through the cracks.”
What they came up with was Wishbox; it includes a guest communication system, a white-labeled guest app, online check-in, and review optimization. There’s even an e-commerce store for hosts and managers to generate additional revenue through upsells, such as luggage storage, transportation services, private chefs, wildlife tours, restaurant bookings, and other activities.
Now, with the help of CTO Shai Bar, the platform is an advanced solution being adopted around the world. The business operates in 50 countries, with tens of thousands of active properties, engaging with over 100,000 unique guests every month. In 2019 the platform processed over 500,000 pre-check-ins and check-outs for managers.
David Mezuman, co-founder and CEO, commented: “Wishbox will continue to focus on perfecting solutions that allow short-term rental hosts and property managers to take control of the guest experience and unlock ancillary revenue sources without compromising the guests’ trust. Our vision is to bring the power back to hosts and allow them to provide a full hospitality experience rather than acting solely as a bed supplier.”
Back in 2017 the startup raised $1 million. This fresh funding will accelerate Wishbox’s expansion and develop the product in ways that allow property managers to earn more revenue per guest.