Conversation24, a Rotterdam-based omnichannel communication platform, has raised €3 million to bolster its global expansion efforts.
With consumer expectations evolving seemingly overnight, many a business has made omnichannel communications its de facto modus operandi, offering personalised, real-time interactions.
Similar to any given number of competitors, Conversation24 not only addresses these evolving demands but also gives retailers the opportunity to achieve higher conversion rates while elevating customer satisfaction levels. If all goes according to plan.
“As Conversation24 propels its growth trajectory with the backing of Holland Capital, businesses worldwide can anticipate a new era of customer interactions characterised by unmatched personalisation and enhanced user experiences," commented Conversation24 CEO and founder Nick Blom. |This funding round will help us to bring the capabilities of our platform towards all consumer-facing enterprises.”
Lead image via Conversation24