London-based VoxSmart raises £5.5 million to expand communications surveillance software for financial market


VoxSmart, a London-based fintech company providing communications surveillance, has landed a £5.5 million Series B investment from UK bank NatWest.

Also billed as a telecommunications software company, VoxSmart claims over 100 blue chip financial market customers. The company claims its suite of surveillance services helps financial institutions comply with regulations. The service tracks communications across multiple devices and applications, including WeChat and WhatsApp, to detect signals of malpractice and market abuse.

According to the website, a user interface gives management insight into employee behaviour. The “Mobile Capture” feature records and archives voice, text, and instant messages. The landmark Communication Surveillance feature promises to “supervise every communication channel.”

Launched in 2010, the fintech company now has offices in Singapore and New York City. Previous funding rounds include a $7 million Series A back in 2016, from Deepbridge Capital and several angel investors in the UK. The new investment will go toward product development and expanding into new markets.

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