Flok Health, an AI-operated digital care platform, has raised $12.5 million in an oversubscribed Series A funding round led by Albion VC, with participation from existing investors Eka VC and Form Ventures, as well as new investor Mercia Ventures. The funding will support the expansion of Flok’s AI-operated physiotherapy services across the UK, the development of new clinical pathways and entry into international markets.
Founded by former medic and athlete Finn Stevenson, technologist Ric da Silva, and a team of physiotherapy and AI specialists, Flok Health has developed an AI-operated digital physiotherapy clinic for musculoskeletal (MSK) care delivered through a mobile application.
The platform simulates a live consultation experience using real footage of a physiotherapist and responds in real time to a patient’s inputs during an appointment.
The company says its platform is capable of autonomously delivering complete physiotherapy care pathways without clinician oversight. Flok is approved as a healthcare provider by the UK’s Care Quality Commission and has received Class IIa medical device certification for the autonomous delivery of full care pathways.
The service is currently available to more than 2.4 million NHS patients across eleven regions in the UK, providing on-demand access to back pain treatment without waiting lists. According to the company, deployments within the NHS have reduced waiting lists while helping healthcare providers save clinical time and resources.
During a recent NHS rollout, more than 80 per cent of patients reported that the AI clinic was as good as or better than traditional in-person physiotherapy. The same deployment generated significant clinical time savings, allowing clinicians to focus on patients requiring more complex care.
Healthcare providers continue to face growing demand for musculoskeletal services, while limited clinical capacity and long waiting lists create challenges for timely access to care.
Commenting on the funding, Finn Stevenson, co-founder and CEO of Flok Health, said:
The most fundamental problem in healthcare today is supply-demand mismatch. Billions of people around the world suffer unnecessarily from treatable conditions, and it’s just never going to be possible for traditional clinicians to solve this one patient at a time.
AI is a generational opportunity to close that supply-demand gap and ensure that anyone, anywhere, can get the best possible care whenever they need it. We’re particularly proud to already be scaling our AI MSK clinic in the NHS, and seeing incredible results for patients and services.
Flok plans to use the funding to scale its current back pain service and launch new AI-managed pathways for hip and knee pain, as well as women’s pelvic health conditions. Together, these services address some of the highest-demand treatment areas within the NHS and significantly expand the scope of conditions that can be managed through the company’s platform.
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