Scurri acquires HelloDone to streamline deliveries with GenAI

Delivery management platform Scurri has acquired HelloDone, the UK-based GenAI provider for retailers and brands.

The acquisition will see the HelloDone team join Scurri to combine their knowledge of conversational interfaces to Scurri’s existing product and engineering capabilities. Scurri will also acquire all technology, trademarks, intellectual property and clients. This acquisition is being achieved via a restructuring by transfer arrangement.

In 2023, Scurri reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12B. It provides over 1,000 carrier services and 97% carrier coverage in the UK.

Scurri works with partners UPS, Royal Mail, An Post, HIVED, DHL, TNT, DPD, Yodel and Evri to integrate its technology into their delivery systems.

“Scurri’s acquisition of HelloDone demonstrates our commitment and ambition to accelerate growth for our customers by empowering them to be at the forefront of the AI revolution that is rapidly changing the retail industry,” said Rory O’Connor, Founder & CEO of Scurri. “HelloDone’s technology offering is highly complementary to ours and will enable us to unleash new capabilities and give our customers even greater control over the most fundamental pillars of their business - delivery.”

“HelloDone’s services are highly synergistic with Scurri’s and we are excited by this opportunity to blend our collective knowledge, expertise and technology to provide a distinct competitive advantages as a fully integrated solution-driven delivery and post-purchase service provider,” commented Ed Hodges, Founder & CEO at HelloDone.