James and James Fulfilment, a UK-based e-commerce fulfilment platform and service, has raised £11 million from LDC, part of Lloyds Banking Group. The new funding will go to developing the company’s software and the operational infrastructure.

On the operational side, the company provides the typical fulfilment services to e-retailers, services such as storing products, packing and shipping orders, and handling any returns.

Through its software platform, ControlPort, James and James’s clients can fulfil orders from multiple channels and countries in one place. Users can also view certain business insights, such as live order tracking, reports on inventory and SKU performance. ControlPort won the Queen’s Award for Enterprise in the field of Innovation back in 2016.

James Hyde (CEO) and James Strachan (technical director) founded the company in Northampton in 2010, after they both worked for an e-commerce business and struggled to find a well-run fulfilment service. 

Now the company has additional bases in the US and New Zealand. In the last three years, revenue has grown by 50 percent per year, currently sitting at £17.4 million.

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