Sweden's Karma is on a mission to put an end to food waste

The Swedish app connects restaurants to users to sell surplus food, has launched in London this week. tech.eu chats to COO Elsa Bernadotte to find out more about the company.
Sweden's Karma is on a mission to put an end to food waste

More than 88 tonnes of food go to waste every year in the EU. Every day restaurants, cafes, and bakeries have excess food that needs to be disposed of. It’s another cost in running a business but also a massive waste of food that, more often than not, is perfectly fine.

Swedish startup Karma is an app that connects restaurants with nearby users to sell off surplus food. The startup launched in Stockholm in late 2016 after several months of testing and has raised more than €3 million in funding from e.ventures and eEquity.

Following its Stockholm launch, it spread to 35 Swedish cities and towns, amassing one thousand restaurants and 250,000 users, re-selling 200,000 means. This proved that “restaurants actually have this problem and this is a solution that actually helps them solve it and that consumers on the other side want to use it,” explained COO Elsa Bernadotte, who cofounded the startup with Hjalmar Ståhlberg Nordegren, Ludvig Berling, and Mattis Larsson.


Now the startup is launching its service in London, its first market outside of Sweden, where restaurant owners and managers can list a meal on the app that they want to sell.

“Once you activate the sale, consumers will get a push notification that there’s great food nearby and then they can purchase the food directly in the app for half the price and then later pick it up at takeaway from the restaurant,” said Bernadotte.

All meals must be sold at half the original price or less.

Karma wants to make it easier for restaurants to sell off extra food and earn extra revenue instead of just sending it to the dump. Disposal is a significant cost: “Either they have paid for ingredients and paid for labour costs of making the food and they’re throwing it away or they have those costs and then have to pay someone to take care of the surplus.”

Karma serves as an intermediary marketplace so it doesn’t bear any responsibility for the types of food that are sold.

“We are a marketplace so we’re not the actual seller of the food so the restaurants selling the food are still liable for the food that they’re selling.”


Despite its social good focus, Karma is still a business. “For a restaurant, it doesn’t cost anything to be in Karma but if you do sell something, we will take a part of that transaction,” said the cofounder. No sale, then no fee, unlike the subscription model.

Bernadotte is elusive on revealing how much Karma charges with these transaction fees, saying it can vary a lot – “We haven’t presented the actual numbers because it differs a little bit” – nor has the company disclosed any revenue it’s made so far from the 200,000 meals sold in Sweden.

“We’ve generated a lot of revenue transactional wise,” she said. “On our side, as we only take a transactional fee, I wouldn’t say that we’re cashflow positive yet but it’s a good amount.”

Bernadotte added that there is not a whole lot of competition in the space even though the opportunity is quite significant.

“What’s really surprising is we haven’t seen a market leader who’s really gotten a hold of this problem on a global scale so we see that as a huge opportunity,” she remarked. However, there are a couple of players already active in London, where Karma is launching this week, such as OLIO, which raised $2.2 million last year.

Ahead of its London launch, Karma has signed up 50 restaurants. This includes H&M’s in-store restaurant Arket, Aquavit, and nine locations from French bistro Aubaine.


London, and the UK generally, will be a key market for Karma, said Bernadotte.

“Food waste is huge problem there unfortunately. I think it’s about 10 million tonnes of food that’s wasted every year in the UK. But also you have increased environmental awareness, you have an established culture with one of the world’s best food scenes compared with a high degree of digitalisation. It feels like a good time for a solution like this.”

Launching in a new market isn’t particularly costly for Karma but London will be a good litmus test before further expansion. While the company doesn’t need a physical presence in every market, it will be opening a London office to give this vital market the attention it needs.

“I could give you a number but the only thing I know about that is that I’m going to be wrong,” said Bernadotte on targets for the UK market but added that she expects it to grow faster than Sweden.

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