Milan-based healthcare IT systems provider Dedalus Group has acquired Irish healthcare appointment and patient engagement company Swiftqueue. The financial details of the acquisition remain undisclosed.
Founded in 2011 Swiftqueue provides individuals with access to healthcare services from hospitals, clinics, and specialists via a digital front door. Already widely deployed across the UK, Ireland, and Canada, Swiftqueue’s technology has helped transform these healthcare services to a digital-first solution, giving patients more access and control over their healthcare.
Working with more than 6,500 hospitals and 5,700 laboratories across the globe, Dedalus is responsible for the management of more than 330 million patient records. While the firm already has a similar offer, the addition of Swiftqueue is aimed to help both entities scale faster and deliver services to new markets.
“Combining Swiftqueue with our existing appointment management and scheduling systems will accelerate access to health and care services. Patients have an increasingly active role in their own care planning and many health economies have a large backlog of appointments to triage and manage,” explained Dedalus Group CEO Andrea Fiumicelli. “Access to diagnostic services is also in huge demand. Dedalus and Swiftqueue offer a capability that greatly improves the workflow of appointment management, focusing on the experience for patients and service providers.”