Banking-as-a-Service will provide plumbing for half of future banking activity, says NatWest Boxed boss

In the latest Tech.eu podcast, George Toumbev, chief commercial officer, NatWest Boxed, talks through its proposition and some of the challenges in the market.
Banking-as-a-Service will provide plumbing for half of future banking activity, says NatWest Boxed boss

Banking-as-a-Service (BaaS) will provide the plumbing for "at least half of banking activity in the medium to long term", according to a top executive with Natwest's BaaS offering.

Speaking on the Tech.eu podcast, George Toumbev, chief commercial officer, NatWest Boxed said:

“There is no doubt that Banking-as-a-Service as a model will be key to the provision of financial services in the future. To me that’s a fact.”

BaaS can be defined as a service whereby regulated financial institutions deliver financial services, such as debit cards and KYC, to non-banking businesses.

The BaaS model is facing some challenges of late. The high-profile collapse of US BaaS provider Synapse earlier this year and recent major job cuts at German BaaS provider Solaris have cast a pall over the industry.

But Toumbev gave an upbeat assessment of the prospects of BaaS, particularly for those with banking licences like NatWest Boxed.

He said:

“In the long term, banks are the natural custodians of this Banking-as-a-Service capability. Why? Because they own the balance sheet and the banking licence.

“Fintechs are amazing at product development, and product market fit. But there reaches a point where fintechs need to grow up because banking is highly regulated."

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